Welcome to olinova.shop. We place great importance on the security of your personal information and your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, browse products, place orders, and utilize our related services.
Due to continuous operating losses and increasing operational cost pressures experienced by the company in recent years, we are currently conducting a clearance sale—at a loss—of our existing inventory of living room furniture and TV cabinets. During this period, we will continue to protect all user information in accordance with our standard protocols, and we will maintain the basic operations of the website as well as our customer service functions.
I. Information Collection
When you use this website, we may collect the following information:
The name, shipping address, contact phone number, and email address you submit
Order details and payment-related records
Website browsing history, device information, and IP address
Customer inquiries, after-sales service requests, and communication content
The information listed above is used solely for order processing, logistics and delivery, customer service, and the optimization of website operations.
II. How We Use Information
The information we collect may be used for the following purposes:
Processing orders and arranging shipments
Providing after-sales support and refund services
Responding to customer inquiries and service requests
Improving website functionality and the overall shopping experience
Preventing fraudulent transactions and ensuring account security
We will not sell or rent your personal information to third parties.
III. Information Protection
We implement reasonable technical and administrative measures to safeguard the security of user information and to prevent unauthorized access, disclosure, or alteration of data. Access to user data is restricted to relevant personnel only, and strictly limited to the extent necessary to perform their duties.
While we strive to ensure the security of your information, please be aware that no method of transmission over the Internet can be guaranteed to be 100% secure. We ask that users understand this inherent limitation and take appropriate measures to safeguard their personal account information.
IV. Use of Cookies
To enhance your browsing experience, this website may utilize “Cookie” technology to record user browsing preferences, shopping cart contents, and visit data. You may choose to disable Cookies through your browser settings; however, doing so may affect the functionality of certain features on the website.
V. Third-Party Services
Certain payment, logistics, or data processing services may be provided by third-party platforms. These third parties maintain their own respective privacy policies; we recommend that you review their specific terms and conditions when utilizing their services.
VI. User Rights
You have the right to:
Access or modify your personal information
Request the deletion of your account information
Opt out of receiving marketing emails
Contact us to address any privacy-related concerns
If you require assistance, please contact us via the customer service email address provided on this website.
VII. Policy Updates
This website reserves the right to modify this Privacy Policy in response to business adjustments, changes in laws and regulations, or operational requirements. The updated content will be published on the website and shall take effect from the date of publication.
Thank you for your understanding and support of olinova.shop. Even during this inventory clearance phase, we remain committed to prioritizing the information security and service experience of every user.